Privacy Guidelines

Data Collection Practices

We collect and manage various types of personal information, including:

Use of Your Information

We collect your personal information for these purposes:

• Service Provision (Contract Fulfillment):
  • Managing your car rental bookings and agreements for a seamless experience. Verifying identities to confirm compliance with our rental standards. Coordinating the processes for collecting and returning vehicles. Handling payments, as well as deposits and any applicable charges, to streamline your rental transaction.
• Customer Communication in Newton Aycliffe (Contractual Obligations):
  • We send booking confirmations, updates, and essential rental details. We address your inquiries and offer customer support. We inform you of any changes to our services or policies.
• Marketing Preferences in Newton Aycliffe:
  • We will send you promotional offers, newsletters, and service updates based on your consent or our legitimate interest. You can opt out at any time.
• Service Enhancement in Newton Aycliffe:
  • Evaluating website usage for better user experience and functionality. Researching to improve our vehicle fleet and overall service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local laws, regulations, and tax obligations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms of service.

Information Exchange

Your Personal Information Sharing

• Local Service Providers: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are required to safeguard your data.

We do not share your personal information with third parties.

4. Securing Your Data

We apply suitable technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our approach includes encryption, access controls, secure servers, and routine security evaluations. Nevertheless, it is important to recognize that no method of internet transmission or electronic storage can guarantee absolute security.

Data Retention Policy

We keep your personal information for the time needed to achieve the purposes for which it was gathered, including compliance with legal and accounting obligations. The duration for which we retain data depends on the specific type of information and how it is processed.

Your Rights in Newton Aycliffe

Your rights under UK data protection law in Newton Aycliffe

• Access to Your Information: Obtain a copy of your personal information records.

For inquiries regarding your rights, please reach out to us below.

Cookies and Tracking Policies

Our website utilizes cookies and related technologies to improve your browsing experience, assess site traffic, and customize content. You can adjust your cookie settings at any time through your browser preferences, allowing you to control how your information is collected and used during your visit.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend checking this policy periodically to stay informed.

Contact Information

For inquiries regarding our Privacy Policy or data practices, contact us: